14-day returns

You have a period of 14 calendar days to exercise your right of withdrawal from the date you receive the product.
This right applies exclusively to end consumers (not businesses).

For the return to be accepted, the product must:

• Be in the same condition in which it was delivered.
• Retain its original packaging, labels and intact seals.
• Include all original accessories provided by the brand.

Returns will not be accepted for products that have been clearly used or whose original packaging has been unsealed.

We recommend making sure the product meets your needs before using it.

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Shipping damage
If your order arrives with visible damage caused by transport, please contact our team within the first 12 hours after delivery so we can handle it properly.

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For returns made under the right of withdrawal, OUTLET PC will refund the product amount.
The initial shipping costs are not refunded, as they are offset by the collection service.